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USER SYNC DOES NOT WORK! 2 years 6 months ago #7198

Joomla Users will NOT BE SYNCED to WHMCS and vice versa!
In WHMCS i can click manually to "SYNC NOW" but in Joomla I´ve no Option.
So every time a user logs in via Joomla, he got an error, that user not registered (WHMCS)!
So None of our Users (more then 120) cant login atm!!!

thank you!
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USER SYNC DOES NOT WORK! 2 years 6 months ago #7202

  • Steven
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If the WHMCS side is requiring extra fields to create the account or if the Joomla side is requiring captcha or additional fields, then it cannot work without making those fields optional. There is not a way to automatically add users from Joomla to WHMCS as the Joomla user does not have enough info to be added to WHMCS (like address, city, state, zip etc). When the user logs into Joomla using their WHMCS Email or Joomla Username and their password they will be created in the other system if they don't exist - assuming the system permits the user to be created without additional calls or additional steps such as captcha.
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