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Cross Domain Font Issues

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A common issue encountered by many customers not just of J!WHMCS Integrator or Integrator 3 but also those customers that use a CDN to serve up their images and static assets is that of cross domain fonts not being rendered properly.  This is directed at our customers using J!WHMCS or Integrator 3, but it may be useful to others as well.

How do you know if you are experiencing this issue?

For most, it's fiarly straight forward.  If you view your Joomla or Wordpress site and you have a great looking font, or maybe some icons provided through the Font Awesome font library, but then you go to your WHMCS site and it looks like the fonts are standard Arial or Tahoma or the FontAwesome icons look like little boxes instead of their nice little icons, then you may have this issue.  Using WHMCS with SSL but retrieving content that isn't using an SSL connection can also cause this issue, so you should check your URL to see if you are using SSL that you have the green box or lock in the browser bar.

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WHMCS 5.3 Support

Just wanted to let everyone know that J!WHMCS Integrator version 2.5.10 does work with WHMCS version 5.3.3.  The process for doing so is fairly straight forward if you are already running J!WHMCS 2.5:

  1. Upgrade your J!WHMCS installation to the most current release (as of today that is version 2.5.10)
  2. Upgrade your WHMCS installation to the most current release (as of today that is version 5.3.3)
  3. Log into your WHMCS admin area and visit Addons > JWHMCS Integrator > System Check
  4. Once there, click on any of the red 'Fix' buttons that appear.
  5. If you have a custom.css file located in:
    [whmcs]/modules/addons/jwhmcs/templates/5.2/[templatename]/
    copy that file over to the folder:
    [whmcs]/modules/addons/jwhmcs/templates/5.3/[templatename]

Steps 3 and 4 are necessary as the template files get overwritten by WHMCS when you do the upgrade and J!WHMCS makes some specific template changes that must be redone.

If you are running J!WHMCS 2.4.19 or below

J!WHMCS Integrator 2.5 DOES NOT support Joomla! 1.5.  If you upgrade the WHMCS portion of the install you will be unable to upgrade the Joomla portion and you will need to reiinstall J!WHMCS version 2.4.19 (or migrate Joomla to 2.5 or above,but that is a major process).

You can use J!WHMCS 2.4.19 with WHMCS 5.3 by doing the following:

  1. Locate the folder [whmcs]/modules/addons/jwhmcs/templates/5.2
  2. Rename the folder to [whmcs]/modules/addons/jwhmcs/templates/5.3

It should be noted this is not going to be supported, so if WHMCS makes changes or does something that would necessitate modifications to those files, those changes would only be forthcoming for J!WHMCS 2.5.

J!WHMCS / Belong Product Bundle

Bring the best visual and user integration in J!WHMCS Integrator together with the ideal permission management functionality found in Belong!

Right now, Go Higher is offering a first of it's kind product bundle; purchase J!WHMCS Integrator and Belong together for the discounted price of $145 - a savings of $25 off the regular price!

To purchase the bundled products, click here!

If you already own a licensed copy of J!WHMCS Integrator, don't worry, we have a discount code for you too!  Use the coupon code COMPLETE2012 and apply it to a new purchase of Belong when you check out!

Please note you must have an owned copy of J!WHMCS Integrator, leased products do not qualify for the bundled discount.

Integrator 3 version 3.0.20 released

integrator3We are proud to announce the immediate availability of Integrator 3 version 3.0.20.  This release supports WHMCS version 5.3 and also corrects a couple of bugs including:

 

 

Visit our Downloads section for more details on version 3.0.20.

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