Major announcement from Go Higher Information Services  Read More
Toggle Bar

Support Services

Fast and professional to support your business
Welcome, Guest
Username: Password: Remember me
This category contains posts for the In Touch product only. For questions regarding any other product, please post in the appropriate category.

To view posts, reply or create a new post in this category, you must have an active Support and Upgrade pack for your In Touch module.

TOPIC: No Group

No Group 3 years 1 week ago #7050


we just purchased your In Touch Module and now there is a problem if we select the No Group option in the group configuration menu.

As soon as we select it we just get the error message:

TCPDF ERROR: [Image] Unable to get the size of the image: 1

from tcpdf. everything else works perfecly just the clients without groups cant gernerate the invoice.

Thank you
The administrator has disabled public write access.

No Group 3 years 1 week ago #7051

  • Steven
  • Steven's Avatar
  • Offline
  • Administrator
  • Posts: 883
  • Thank you received: 60
  • Karma: 13
Hi Fabian,

I'm unable to replicate this locally. If you use the 'No Group' option within the In Touch group configuration, check that the default image being referenced for use on the invoices actually exists. It sounds like it's trying to pull the image that is referenced in the settings but it doesn't exist.
Stars on the Joomla! Extension Directory are always appreciated
If you found this response useful, don't forget to hit Thank You!
The administrator has disabled public write access.
Time to create page: 0.150 seconds
Powered by Kunena Forum