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TOPIC: Problem since integrator 3 is out

Problem since integrator 3 is out 3 years 8 months ago #6419

  • OlivierF
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Hi,
on my site i use J!WHMCS, i can't upgrade since integrator 3 is out :
So i'm still on the version 2.4.11
When i try to upgrade i obtain :
https://www.webheberge.com/back/administrator/index.php?option=com_jwhmcs&controller=updates&view=updates&task=download
Array
(
    [url] => https://www.gohigheris.com/customer-downloads/jwhmcs/v2.4.16/com_jwhmcs_v2416-zip
    [content_type] => 
    [http_code] => 403
    [header_size] => 0
    [request_size] => 339
    [filetime] => -1
    [ssl_verify_result] => 0
    [redirect_count] => 0
    [total_time] => 1.452312
    [namelookup_time] => 1.6E-5
    [connect_time] => 0.114332
    [pretransfer_time] => 0.47612
    [size_upload] => 35
    [size_download] => 0
    [speed_download] => 0
    [speed_upload] => 24
    [download_content_length] => -1
    [upload_content_length] => 35
    [starttransfer_time] => 1.4523
    [redirect_time] => 0
    [certinfo] => Array
        (
        )

    [redirect_url] => 
)
I would like to use integrator 3, but can't find any file to install it too.
When i go to download in integrator 3 i can't see any file.
In Active Member i can see only : Belong, in touch (no jwhmcs or integrator).
So what must i do ?
Regards,
Olivier
Last Edit: 3 years 8 months ago by OlivierF.
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Problem since integrator 3 is out 3 years 8 months ago #6422

  • Steven
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Hi Olivier,

It appears that the Support / Upgrade pack for the JWHMCS license didn't get renewed when it expired in December. To correct this, you'll want to log into our site, visit the Client Area at the top of the page, then go to My Products / Services on the right. Click on the JWHMCS license for it's details and at the bottom you'll be able to check available product addons. You'll need to purchase a new support / upgrade pack to be able to download the latest releases.

The error code in the response shows a 403 indicating that you are logging in, just not able to access because of the support / upgrade pack expiration.
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Problem since integrator 3 is out 3 years 8 months ago #6424

  • OlivierF
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Right, thank you.
Regards,
Olivier
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