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TOPIC: Requesting Support

Requesting Support 3 years 4 months ago #6489

  • Steven
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Support for J!WHMCS Integrator version 2.5 is being provided exclusively through our support forum at this time while it is still in beta. This is done for a number of reasons including:
  1. Minimizing direct support requests for a beta released product which takes support time away for production grade services for other customers
  2. Encourage the use of the forums for all non-emergency support requests.
  3. Provide a simple, singular place where issues that are encountered can be logged and not replicated endlessly.

At no time should your production environment be at jeopardy, as you SHOULD NOT install a beta product into the life blood of your business.

Again, J!WHMCS Integrator 2.5 is currently a beta product and should only be used on a non-production environment for testing purposes. Development licenses are available for our owned license customers, please submit a request through our support system asking for a development license.

All support requests directed through our ticket system for J!WHMCS Integrator 2.5 will go unresolved and you will be directed back to the forum for assistance.

Thank you for your understanding.
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