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This category contains posts for the WHMCS Themer product only. For questions regarding any other product, please post in the appropriate category.

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TOPIC: Cannot get logo to display

Cannot get logo to display 4 years 11 months ago #6328

  • blueearth
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No matter what I do, I cannot get our logo to display. Tried putting the graphic in the themes assets folder, with the same url. Tried our normal url, nothing works.

Any ideas?

Nik Cook
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Cannot get logo to display 4 years 11 months ago #6331

  • Steven
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I wanted to follow up on this post as I hadn't heard back on the corresponding ticket. There are two reasons the logo may not be appearing on the site:

1) The /templates/default/header.tpl file has been modified such that the logo image no longer has the wrapping hyperlink present.

2) You may be using WHMCS version 5.0 or have upgraded to 5.1 without overwriting your template files.

In the /templates/default/header.tpl file you should see the following code:
<div id="whmcsimglogo"><a href="index.php"><img src="templates/{$template}/img/whmcslogo.png" alt="{$companyname}" /></a></div>

If however you see
<div id="whmcsimglogo"><img src="templates/{$template}/img/whmcslogo.png" alt="{$companyname}" /></div>

Then one of the two scenarios explained above is happening. To fix this, simply change that line of code to include the 'a href' code as it is supposed to then the image will come up.

The reason this is happening is because Themer hides the physical img through the use of css declarations, then declares the image to be the background of the hyperlink with the appropriate width and height. If the hyperlink isn't there, the logo doesn't appear.
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