Today we are pleased to announce the launch of Fast-Track Support - a new option that enables you to jump right to the front of the queue.
At WHMCS, our support technicians typically respond to tickets in the order in which they are received. But we appreciate that sometimes, an issue requires more urgent attention. And that's where Fast-Track support comes in.
Purchasable as an upgrade on a per ticket basis, either at the time of opening a ticket, or at any time throughout the life of that...
Read more @ http://blog.whmcs.com/?t=90683